VHT / now Mindful - part of Medallia
Based in USA
Software / platform provider
CX solutions provider with customer feedback collection and analysis tools
Services
The Mindful suite of callback capabilities offers call scheduling, channel transitions, automated SMS notifications, and insight through real-time customer feedback and analytics. It includes the Mindful Feedback tool, a voice of customer solution built for contact centers, gathering real-time, actionable insights from customers.