iQor
Based in USA
Software / platform provider
CX tech solutions provider
Services
iQor specializes in providing data-driven, tech-enabled BPO (business process outsourcing) customer support and processing, while its big data analytics engine QuantuMatch mines clients' data to help them understand and communicate with their customer base. Work-in-office and work-at-home agents offer a full range of customer support, powered by digital technologies including intelligent automation, conversational AI, and speech analytics.