Based in South Asia
Software / platform provider
Improve Conversations with Your Customers: Audit, Analyze, Aggregate and coach your agents phone calls. All in one platform. The Heartbeat is an AI/ML-enabled Call Analytics solution for generating highly accurate call transcripts and extracting conversation insights to improve customer experience and agent productivity.
	
				
					
Services
			
			
					
Improve Conversations with Your Customers: Audit, Analyze, Aggregate and coach your agents phone calls. All in one platform. The Heartbeat is an AI/ML-enabled Call Analytics solution for generating highly accurate call transcripts and extracting conversation insights to improve customer experience and agent productivity.