TheyDo
Based in BeNeLux
Software / platform provider
customer journey management platform
Services
TheyDo aims to help clients research, measure, optimize and orchestrate customer journeys through customer insight, a journey framework, and a standardized way of working. The firm says its platform enables users to map journeys in minutes, and organize them in seconds; create views to visualize the customer experience; and develop customer personas to provide an understanding of all customer types. Last month, the company launched customer experience metrics features with data analysis tools integrated directly into journeys.