CallMiner
Based in UK
Data / Analytics Specialist
Conversation intelligence specialist
Services
CallMiner uses machine learning to provide an end-to-end platform for analysing customer interactions at scale across channels, allowing organizations to interpret sentiment and identify patterns for in-depth understanding. The firm is strong in the retail, financial services, healthcare and insurance, travel and hospitality sectors
In the News
- CallMiner Integrates Zoom Meetings for Customer Insight
- CallMiner Appoints Chief Customer Officer
- New Features for CallMiner's Conversation Analytics
- CallMiner Launches Sales Conversation Analytics
- Speech Analyst CallMiner Raises $75m
- CallMiner Upgrades Eureka Speech-to-Text Recognition
- CallMiner Secures $9.6m Funding
- Speech Analytics Firm Raises $4m
- CallMiner Receives Growth Funding
- Speech Analytics to Aid Call Center Insight
- Partners Combine Text and Speech Analysis
- The Decline of Analogue
- UK Races Ahead in Digital TV