Based in UK
Full Service Firm
ESA is a full service agency, with over 25 years experience providing specialist retail research.We operate in 3 areas, offering a range of services to retailers, brand owners and other research agencies - We measure performance in partnership with our clients through:
Our fieldforce of over 2,000 researchers offers complete coverage of the UK & Ireland and we enjoy accreditation to MRQSA, BS7911 and ISO9001.
- In-store observation - pricing, space, availability & compliance
- Mystery shopping
- Customer satisfaction
- Interviewing.
Services
ESA is a full service agency, with over 25 years experience providing specialist retail research.
We operate in 3 areas, offering a range of services to retailers, brand owners and other research agencies - We measure performance in partnership with our clients through:
Our fieldforce of over 2,000 researchers offers complete coverage of the UK & Ireland and we enjoy accreditation to MRQSA, BS7911 and ISO9001.
- In-store observation - pricing, space, availability & compliance
- Mystery shopping
- Customer satisfaction
- Interviewing.
In the News
- BDRC Buys Retail Researcher ESA
- ESA and Pulse Train Quiz Insight Visitors
- ESA Helps London Retailers Prepare for Olympics
- Appointment and Promotion at ESA
- ESA Expands Operations and Project Teams
- ESA Recruits for DP and Quality
- UK Retail Digest
- ESA Continues Growth
- ESA Appointment and Promotion
- Service with a Smile?
- Mystery Shopping Alliance Expands
- ESA Recruit Former ACNielsen Aus Ops Director
- Mystery Shopping Alliance Launched
- ACNielsen and ESA Agreement
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